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Cancellation Policy

They consistently exceed expectations in service, comfort and quality. - Trevor
To provide you with the best service possible, we need your cooperation in keeping appointments. 

Your appointment time has been reserved exclusively for you, and any changes affect many other patients.  When it is necessary to change an appointment, we require a minimum of a 24 hour notice, making it possible for another patient to use that scheduled time.  If we are not given a 24 hour notice, a broken appointment fee will be charged.
 
However, the first time you break an appointment without proper notification, we will waive the charge as a courtesy.  For any further missed appointments or cancellations made with less than a 24 hour notice, there will be charge of $50.00 billed to your account.  This late fee must be paid prior to your next appointment.   

We understand unforeseen circumstances arise, and we will take your situation into consideration.  We realize accidents happen, family members get sick, and emergencies occur.  We will do our best to accommodate these rare occasions with grace, but please remember we track these occurrences as to prevent abuse of the policy.        
 
Thank you for your cooperation and understanding in this matter.  The policy exists to maintain our service expectations and to respect all of our patients' and team's time.  We appreciate your help in continuing to provide you with the best possible care.